John Thomas Gallie

CONTACT

905.892.4555

jtgsystems@gmail.com

linkedin.com/in/computerrepairniagara

Welland, Ontario, Canada

TECHNICAL SKILLS

Computer Repair Network Infrastructure Hardware Repair AI Integration Process Automation SEO & Marketing Web Design Cybersecurity System Optimisation Data Recovery IT Training

BUSINESS SKILLS

Team Leadership Strategic Planning Customer Service Project Management Business Development Client Relations Conflict Resolution Small Business Marketing Strategy

CERTIFICATIONS

DP2A - Small Arms Coach Certified - DND
Marksman - Personal Weapons Test Level 3
Black Belt in Gōjū-ryū Karate (20 Years)
WHMIS & Workplace Safety Training
Brazilian Jujitsu - 2 Belts in 3 Months
CPR and First Aid - St.Johns Ambulance

AWARDS

20 Years Business Excellence

Established track record of success and customer satisfaction

Highest-Rated Computer Company in Niagara

Over 1000+ verified Google reviews

Readers Choice Award Winner

Diamond category for both Welland and St. Catharines regions

Top Rated Repair Business

Recognized by threebestrated.ca (2019 & 2024)

Exclusive Crime Stoppers Partnership

Only Computer Company partnered in Niagara

Police Clearance Certified

Verified security clearance for sensitive operations

Cyber Crime Prevention Expert

Featured speaker on TV Cogeco

PARTNERSHIPS

Official Crime Stoppers Partner
ABM College Practicum Host – Cyber Security, Networking, Software Development and AI Course

PROFESSIONAL EXPERIENCE

Founder & CEO - Joint Technology Group Inc. (JTG Systems)

Niagara Region | Aug 2005 - Present

Built Niagara's #1 technology solutions company, serving over 6500 clients with 1000+ verified 5‑star reviews.
Lead expert technicians providing comprehensive services for Apple, HP, Dell, Lenovo, and Acer systems.
Provide IT solutions: virus removal, hardware repair, data recovery, and system optimisation.
Design and implement custom network solutions, including wireless infrastructure setup and security configurations.
Pioneer AI integration and automation solutions for business process optimisation.
Establish and maintain strategic partnerships with educational and law enforcement organisations.
Offer expert consultation and training on cybersecurity best practises and system maintenance.

MILITARY EXPERIENCE

Infantry Soldier - Department of National Defence

Lincoln and Welland Regiment - St. Catharines, Ontario

Meaford, Ontario | Aug 2004 - Aug 2007

Trained and qualified to Canadian Forces standards, prepared for infantry combat missions to protect Canada against enemies foreign and domestic. All training conducted at Canadian Forces Base Meaford, Ontario.

Combat & Tactical Operations

Advanced weapons systems operation and maintenance
Urban warfare and tactical strategies specialist
Airborne operations (non‑paratroop) participant
Construction of field defences and defensive positions
Field communications and tactical operations expert
Dismounted reconnaissance patrolling specialist
Combat mission preparation and execution
Proficient in military phonetic alphabet and drill

Weapons Systems Proficiency

Achieved Marksman status on weapons test level III (C7‑A1 assault rifle)
Certified Small Arms Coach for C7‑A1/C9 weapons systems
Proficient with multiple weapon platforms including 9mm pistol, C6 machine gun, 60mm mortar, Claymore mines, M72 rocket launcher, M67 hand grenade, M203 grenade launcher, and anti‑tank systems

Specialised Training

Nuclear/biological/chemical defence protocols
Canadian Forces ranking system and military knowledge
Advanced fieldcraft including navigation, camouflage, and concealment
Combat strategy and team leadership
Air and land vehicle recognition
Radio communications and signals expertise
Workplace safety and fire safety protocols
WHMIS certification and safety training
Advanced first aid and field medical training
Comprehensive patrolling techniques including signals and reconnaissance
Personal hygiene and field meal preparation
Dismounted offensive/defensive operations

Security Officer - Central Response

Fairview Mall, St. Catharines | Jan 2004 - Dec 2006

Provided comprehensive security oversight at Fairview Mall, directly reporting to mall ownership with clear and accurate incident documentation.
Maintained peace and order through proactive patrols and professional conflict resolution in a high‑traffic retail environment.
Specialised in conflict management and de‑escalation techniques for various situations.
Delivered detailed daily reports to mall management regarding security incidents, maintenance issues, and potential safety concerns.
Monitored security systems and conducted regular safety inspections of the facility.
Collaborated with retail tenants, law enforcement, and emergency services to ensure a safe shopping environment.

Security Patrol Officer - Long Beach Conservation Area

Wainfleet, Ontario | 2002

Directed security operations and safety measures for Conservation Area.
Performed regular maintenance and upkeep duties to maintain the area's pristine condition.
Conducted routine patrols to monitor visitor activities and enforce conservation area regulations.
Maintained detailed logs of security incidents and maintenance activities.

EDUCATION

Police Foundations Diploma, Investigations

Niagara College | 2003 - 2005

Specialised training in law enforcement principles, criminal justice, and investigative techniques.
Extensive coursework in Canadian criminal law and legal procedures.
Intensive coursework in Criminal Psychology, Sociology, and Canadian Government.
Comprehensive study of the Canadian justice system, policing principles, and physical fitness training.
Advanced coursework in conflict resolution, crisis management, and professional communications.
Focus on ethical decision‑making and community engagement strategies.
Training in human rights, risk mitigation, and victim assistance protocols.
Physical fitness training and defensive tactics.

ACHIEVEMENTS & RECOGNITION

Marksman Qualified as per DP2A Course (Specialty)
Achieved Black Belt in Gōjū-ryū Karate with 20 years of dedicated training
Rapid advancement in Brazilian Jujitsu, earning 2 belts in 3 months
Operations Manager of Integrity Cleaning Services inc.
Proud Donor to Bethlehem Housing and Support Services.
Primary caregiver to a special needs adult. (my brother)